Privacy policy

At SummitPine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your data when you visit or make a purchase from https://summitpine.shop.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit SummitPine, we may collect information in the following ways.

Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, you may provide:

Full name
Shipping address
Billing address
Email address
Phone number (if provided)
Order details
Customer support communications

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages viewed
Products viewed
Time spent on pages
Referral website
General location based on IP address

This information helps us improve our website and customer experience.

Cookies

SummitPine uses cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Measure website traffic
Understand customer behavior
Improve marketing campaigns

Most browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer support requests
Improve our products and website
Prevent fraud and unauthorized activity
Comply with legal obligations
Send promotional emails if you have chosen to receive them

Order Fulfillment

SummitPine operates as a made-to-order apparel brand.

To fulfill your order, we share only the information necessary with our trusted production and fulfillment partners, including:

Product ordered
Shipping information
Customer name

These partners process your information solely for the purpose of manufacturing and delivering your order.

Payment Information

Payments are processed securely by trusted third-party payment providers.

SummitPine does not store or have access to your complete credit or debit card information.

Analytics

We use analytics tools, including Google Analytics, to better understand how visitors use our website.

Analytics may collect anonymous information such as:

Pages visited
Session duration
Device type
Browser
General geographic location

You can learn more about Google Analytics by visiting Google's Privacy Policy.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send:

Product launches
Outdoor inspiration
Special offers
Company updates

You can unsubscribe at any time using the link included in every email.

Data Security

We take reasonable technical and organizational measures to protect your personal information.

While no online service can guarantee absolute security, we work with trusted providers and use secure technologies to help protect your data.

Data Retention

We retain customer information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

Your Rights

Depending on where you live, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data
Object to certain processing activities
Request a copy of your data
Withdraw consent where applicable

To exercise any of these rights, please contact us.

Third-Party Services

SummitPine works with trusted third-party services that help operate our business, including services for:

Payment processing
Order fulfillment
Shipping
Website hosting
Analytics
Email communications

These providers receive only the information necessary to perform their services.

Children's Privacy

SummitPine is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.